Make sure to back up your important documents before activating a Windows restore point. If your computer has integrated or onboard audio, it's possible it is disabled in the BIOS.
Access the BIOS and find the entry for integrated audio. It may be located in a menu named something similar to Integrated Peripherals or Onboard Devices , or it may be under the Advanced menu. After you have located the integrated audio entry, check if it's set to Enabled or Disabled.
If set to Disabled , change the setting to Enabled. Restart the computer and test the sound. If the issue is not software related, it is likely a hardware issue.
Like any other hardware component in a computer, the device producing sound can fail. Make sure the computer sound card works properly by connecting another pair of speakers or headphones to the computer. Do not test the sound through a game or another program. Instead, see if a CD or a sound file works. A program or game may have sound-related problems that don't relate to the sound card. If another pair of speakers or headphones also don't work, your sound card is likely experiencing issues.
See the following page for troubleshooting help. Finally, if none of the recommendations above fix the problem, but connecting a different pair of speakers or headphones did work, the speakers are bad.
We recommend you contact the manufacturer of the speakers or computer for a new replacement if they are still under warranty.
Otherwise, you can buy a new pair of speakers and connect them to your computer. Why do my computer speakers not work? Tip Even if the speakers worked in the past, check the connection since it's not uncommon for cables to become loose or be pulled out of place.
Tip Make sure to back up your important documents before activating a Windows restore point. Note Do not test the sound through a game or another program. Orange Box Ceo 6,, views. Option 1 Recommended : Update drivers automatically - Novice computer users can update drivers using trusted software in just a few mouse clicks.
Automatic driver updates are fast, efficient and elimate all the guesswork. Your old drivers can even be backed up and restored in case any problems occur. There is no risk of installing the wrong driver. The Driver Update Utility downloads and installs your drivers quickly and easily. You can scan for driver updates automatically with the FREE version of the Driver Update Utility for HP, and complete all necessary driver updates using the premium version.
If you encounter any problems while updating your drivers, you can use this feature to restore your previous drivers and configuration settings. Double-click on the program to run it. Following is an example of a driver download page for a sound device manufacturer. Right-click the listing for your sound card or audio device, then select Properties.
Select the Driver tab, then select Roll Back Driver. Read and follow the instructions and then select Yes if you want to roll back your audio driver. If rolling back your audio driver didn't work or wasn't an option, you can try to restore your PC from a system restore point.
When Microsoft installs updates on your system, we create a system restore point in case problems arise. Try restoring from that point and see if that fixes your sound problems. For more info, see "Restore from a system restore point" in Recovery options in Windows If you're connecting to an audio device—such as headphones or speakers—using USB or HDMI, you might need to set that device as the default audio device. You can check that when you set your default output audio device.
In the search box on the taskbar, type control panel , then select it from the results. On the Playback tab, right-click the listing for your audio device, select Set as Default Device , and then select OK. If setting your audio device as the default device doesn't help, continue to the next tip for additional troubleshooting.
Sometimes having audio enhancements on can result in audio issues. Disabling them may resolve your issue. On the Playback tab, right-click the Default Device , and then select Properties. On the Enhancements tab, select either the Disable all enhancements or the Disable all sound effects check box depending on which option you see , select OK , and try to play your audio device.
If that doesn't work, on the Playback tab, select another default device if you have one , select either the Disable all enhancements or the Disable all sound effects check box depending on which option you see , select OK , and try to play audio again.
Do this for each default device. If turning off audio enhancements doesn't help, see the next sections for additional troubleshooting. In the search box on the taskbar, type services , then select it from the results.
Select each of the following services, right-click, and then select Restart :. In the search box on the taskbar, type control panel , and then select it from the results. On the Playback tab, right-click or press and hold Default Device , and then select Properties. On the Advanced tab, under Default Format , change the setting, select OK ,and then test your audio device. If that doesn't work, try changing the setting again. If trying different audio formats doesn't help, see the next sections for additional troubleshooting.
Need help with Windows Update? See Learn how to Troubleshoot problems updating Windows This can be fixed with a manual driver update which allows you to choose the sound driver you want to use. Under Allow access to the microphone on this device , select Change. Make sure the toggle is turned On. Windows 10 Windows More Here's how: Select the Speakers icon on the taskbar.
If this doesn't help, continue to the next tip. The audio troubleshooter might be able to fix audio problems automatically. To run the troubleshooter In the search box on the taskbar, type audio troubleshooter , select Fix and find problems with playing sound from the results, then select Next.
If running the troubleshooter doesn't help, continue to the next tip. Do one of the following: If the status says "You're up to date, go to the next tip. If the status says "Updates are available," select Install now.
Select the updates you want to install, then select Install.
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